Scope
This list covers this website and how we handle your enquiries. The platform’s sub-processors, which depend on the modules and GSP you use, are available on request.
| Provider | Purpose | Personal data involved |
|---|---|---|
| Microsoft Azure Communication Services | Delivers the confirmation and notification emails we send about your request. | Your name, email address and the content of the message. |
| Airpay (payment gateway) | Processes online payments for orders we issue. Card and bank details are entered on its page and never reach us. | The payer’s name, email, phone and the order amount; we receive the result and a transaction reference. |
| GST Suvidha Provider used by Complifly’s validation | Checks that a PAN and GSTIN you give us are valid, during review. The provider depends on the platform configuration and is confirmed on request. | PAN and GSTINs. |
| Infrastructure hosting our systems | Runs this website and stores the enquiries you submit. | The details you give in a form. Provider details are available on request. |
For customers
Customers choose their own GST Suvidha Provider, and ERP connections authenticate through the customer's own Microsoft Entra directory. We tell customers about changes to sub-processors that affect them.